Free, private and confidential services to discuss any worries or concerns


0800 1111


116 123


999 Emergency calls

101 Non-emergency calls

ACT: Action Counters Terrorism

Emergency: 999

Guidance and Support: 0800 011 3764 (non-emergency)

Children’s Services

0121 303 1888

Emergency out-of-hours: 0121 675 4806


Mental Health

Forward Thinking Birmingham

0300 300 0099

Pause Drop in Service

21 Digbeth, Birmingham

Young Minds Charity

Crisis Messenger Text YM to 85258

Parents Helpline 0808  802 5544



Aston and Nechells Foodbank

07384 213 621 or (0121 359 0801)

Birmingham Central Foodbank

0121 236 2997


Sources of Academy support

Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support.

Safeguarding email address

For any concerns around safeguarding please email to share your concern with our safeguarding team. Please include your contact details to help us assist you.

Sources of Support

To set up Parental controls on your home computers and mobiles then please see this website for advice:
For all the latest on new platforms that students are using such as snapchat, particularly on mobile devices, then please visit:
If you are worried about online sexual abuse then please contact both the Academy and CEOP:
If you are concerned about any cyber-bullying then please contact the academy, but as a precaution, here is how to take a screenshot: You can also make an anonymous referral via the schools pupil concerns page


The UK Safer Internet Centre also has some useful information and can be accessed on:
O2 and the NSPCC have come together to offer some really helpful advice on internet safety and the address is listed below:
Some useful advice for parents/carers on internet safety
Further advice for parents/carers on internet safety

For information on keeping pupils safe online, click here

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